Hi. Your initial help was very good but I am still waiting for the doors to be delivered, which I paid for on the 18th May. I was promised 3 - 5 working days, which means the doors should have been delivered to me on the 25th May at the latest. I was then advised delivery would be on the 2nd June, which I could live with as I had labour there ready to fit the doors, ready for the handover on Friday 4th June. We never received the delivery. I had NO notification there was a problem so trusted they would arrive the following day. NOPE, nothing. I then chased and got the message there was delivery problem. We have now been informed that delivery will be made on Tuesday 8th June between 6:47am and 9:47am, so I am going to have to pay my site agent to get to site early that day. On top of that I need to now get my carpenter back to site to finish the project, and my client is unhappy that we have not finished as discussed. I feel that some compensation should be made and wait to hear from you regarding this matter and poor service. I will add that Callum has been helpful and realise this is not his fault. The door delivery, assuming we get them on Tuesday, will be 14 working days. I paid a premium for these doors based on your promise of the delivery being 3 - 5 working days which has not happened. As mentioned, I look forward to your proposals regarding this matter. If you need to ring me directly my mobile number is 07980 579309. Thanks and regards, Joe Lugg. Director