I want to say a big thankyou to Richard, Dan and Paul for the seamless acquisition of my Kymco Agility 8mph scooter which without trying beforehand has exceeded all expectations. The delivery man unpackaged it and rolled it off the pallet into the bike shed. It looks brand new..showroom condition. The charger plug had a rubber end so wouldn't fit flush into the socket as the plug point is set in a plastic casing which has a ledge on it. I phoned up and spoke to Dan and Paul and they replaced the charger which arrived the next day and when l opened the package they had put a large bar of chocolate in. I must say the speed and thoughtfulness blew me away so a big thank you guys. So having discussed my criteria with Richard in Sales we identified that l needed a scooter that was compact, high ground clearance and with good all round suspension due to osteoarthritis and osteoporosis and the Kymco agility which was launched in 2015 appeared to fit the bill. It was a gamble not having ever seen this model but i have used a kymco Midi which is similar. I cannot find words to describe how thrilled I am with this scooter, it's fabulous unlike my previous Days Strider ST#4D which although zippy, left my bones Jarring as i hit every bump on the road/ pavement. I did wonder when l was reading all these 5 star reviews if they were real but l can honestly say that the service from Mobility Giant has been outstanding from start to finish and l will definitely use them next time. When i get time i shall download some pics.