Horrendous customer service and sales team. I had an amazing deal with Vodafone with a £100 voucher, I was an existing customer with Vodafone and had a great credit history (999 the highest score possible on Experian) but for some reason I kept on getting rejected. I was an existing Vodafone customer and eligible for another contract, despite knowing the sales team made 6 new Vodafone accounts which inevitably got rejected. This happened for over 2 weeks and I wasted those weeks trying to deal with there sales team that did absolutely nothing to help me. They finally tried again but this time they actually put the new contact under my existing Vodafone account. Because of a policy they had to wait 72 hours before trying again. I contacted Vodafone again and they said everything is fine and I’ve been accepted. Their manager promised me I could have the £100 voucher however the deal expired and the phone was out of stock. I then had to get a deal that was over £200 more expensive than my original deal. Because of there sales team I lost a great deal. That isn’t even the worst part. When I called them they said the person dealing with my issue would call back in 10 minutes; however he never called back. The next day when I called they said that person was on holiday but when I called again the person that was apparently on holiday picked up the phone. Plus every time I asked to speak to the manager they said he was busy and would call back. But guess what... he never called back!