Absolutely bad company to deal with. Strongly will not recommend this company to anyone. I returned brand new unopened phone on same day when it came. Mobile.co.uk promised the refund within 5 business days and now it’s been over a month and I am still waiting for my refund. Every time I ring they promise another 5 business days. Now I have no other choice to go back to my card company to get my refund back... extra hassle... if you are returning mobile check your refund in your account if you don’t check seems this company put that refund in their pocket..