I ordered an item at the beginning of November last year , only the base of the sculpture arrived . 3 months of emails …..” yes it’ll be sent out” x more than 20 emails of the same conversation . Then eventually I was ignored like many others . Worst customer experience ever l! I was lucky to get my money back eventually through my credit card chargeback but that was a rigmarole for a simple purchase that should have been a smooth transaction , I now find the new owners are challenging the chargeback ….unbelievable. I have all the proof and photos . Take on a new company deal with the debt or pass it to the administrator.Will never look at this site again. A broken table arrived the year before . I should have known to avoid then!