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"The purchase when done was very misleading and I was under the impression that we were ordering 2 shoes for an elderly man who needed special footwear, to find that only one shoe was supplied was very disappointing, not something I will repeat. I tried to appeal to the better nature of the staff and was told that the returns policy is what it is and can't be changed. To have to pay postage and then loose 20% in this day and age is unbelievable."
Posted 7 months ago
Dear Debbie,

It is not advertised as a pair of shoes, they are medical equipment and as such are not always required to be supplied in pairs. Our returns policy is clearly stated online.
Posted 4 months ago is rated 4.38 based on 399 reviews

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