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"I placed an order via Amazon, never received the parcel Royal Mail said they delivered but it was not delivered. Mistry Pharmacy simply told me, we cannot refund you..... what kind of service is that??? I paid for something I never received. I asked a refund, they you can investigate and get this parcel back if you ever find it. Unbelievable, very bad customer service, rude and inappropriate. Stay far away"
Posted 1 year ago
Sorry to hear that you feel this way. We have asked Royal Mail to open a formal investigation, which can take up to 30 business days to complete. At the moment, all the evidence is showing that the parcel has been delivered, and we need to try and find it before we can issue a refund, which I'm sure you will understand. Please accept my apologies for any inconvenience caused, and please contact us directly if you are happy to co-operate with us while we resolve this issue.
Posted 1 year ago is rated 4.38 based on 399 reviews

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