Some of their clothes are okay but sometimes quality is below par. Most recent issue was when I ordered a bodysuit and the arm ripped straightaway upon trying it on. Messages their twitter help team and upon being told I couldn’t get a replacement sent without sending the faulty one back first I quickly ordered another as I needed the item for upcoming weekend. Was planning on sending the faulty one back and just waiting for a refund as had reordered but then they randomly decided they were going to send a free replacement and cancel and refund new one I just ordered, great! Parcel arrived next day but I soon realised was not free replacement, I was then told I had been charged and shipped for the new order they said they would cancel for me and the replacement not being sent out at all? I then asked the the one I received to be refunded as that could act as my replacement and this was okay’d. Two days later when I realised the order had not changed to refunded on the app I was told to get a refund I would have to send new bodysuit back leaving me with the faulty one I received in the first place? Whole situation was confusing, customer service is always awful and clothes a sometimes okay - good for a bargain but often send wrong items or items ill fighting etc