I have lost track of how many sets of extensions I have purchased from Milk & Blush over the years, but the first was way back when they were still HeadKandy. My extensions have never got to a point that I couldn't wear them, I have just dramatically changed hair colour over time. I always receive compliments for them and whenever I get them cut in, my hairdressers have always asked what brand they are so they could look into using them in the future. Will never use any other brand. Their customer service is super responsive and they've always made it to Australia in reasonable time.