Hello, I ordered extensions almost 2 months ago and I never received them. When I followed up with the customer service team they apologized and said it is being sent back to their warehouse for an unknown reason. I asked for a refund and they said I needed to wait until it came back and it should arrive shortly (as per their tracking). It's been almost 2 weeks and I haven't received my refund. It is ridiculous that I have to pay for a package that I never received and my refund is being withheld as they sort our their issues. I have ordered from milk + blush numerous times in the past and the last two times have been awful (one arrived a month late and now with this order, didn't arrive at all).