Have always been a loyal customer and recommended for years to everyone I know! The service and communication with delivery is absolutely terrible I paid £8.00 for guaranteed next day delivery on the Friday afternoon and didn’t hear from the company until Tuesday evening! Considering I paid extra because I needed the hair for an occasion and no one could even get back to me in regards to why I had paid for my product and not received it! Terrible will never order from them again! Would not recommend paying for any sort of next day delivery when the company cannot deliver as they say.