Been a customer for six years but it seems that is over now. They used to have the best extensions and I raved about them to everyone. Have to make sure to take those words back. The shade Second Base is ruined after they switched to the seamless style. They mislead their customers with old pictures and refuse to pay for return shipping for THEIR mistake. Second Base used to be the best shade for highlighted hair, which makes this all the more painful. Now it's just ugly wide bulky stripes that don't blend and look like the most fake and cheapest color I've ever seen. No matter customer service claims that they blend the same, those who have used these types of extensions would know that they don't (they only do so at the very ends of the hair). Fat wide stripes stay fat and wide even with ten layers. I'm done. Pictured with phone next to the old Second Base. Even with a low quality picture one can clearly see how the new hair is zero blended and looks completely different also to the picture they (still at this moment at least) have on their website.