I had ordered from them before (last summer). The quality of the extensions was great; perfect color, no shedding and they arrived within just a few days. I wear the extensions every day and wanted to get some new ones. Based on my positive experience with the company I ordered from them again without hesitation. That was almost a month ago and it said they were out of stock and they would restock soon. My order status is still on processing though and when I wrote an email to ask when they would arrive I did not get a reply. It's a pity because the extensions are so amazing and I always thought Milk&Blush was a great company. Reading the other reviews it seems as though they are experiencing some problems. I think they should take responsibility and inform their customers about what is going on and if they are having financial problems or problems with their stock. It is completely irresponsible to keep customers waiting without any information. As I said before, it is a pity because the extensions are truly amazing!