Anonymous
Buyer be aware. Shortly after making a purchase directly from Melitta, I received an email signed by "Melitta UK Limited" inviting me to give a star rating and a review. I started writing a review but before I finished answering all the questions involved my name and review had already been posted on www.reviews.co.uk !!! I had understood my response to be more of a feedback privately given to Melitta rather immediately being splashed on the internet on a third party review company's website (i.e. www.reviews.io /www.reviews.co.uk) WITH MY NAME revealed and without my express permission. I consider this a blatant deception by both Melitta (and www.reviews.co.uk) and a betrayal of customer loyalty. At no point was I given any indication (or choice) that a third party company would be allowed to have my personal details (i.e. name), let alone splashing it all over the internet. This is in breach of the UK's Data Protection Act and privacy laws by both companies involved. To be fair, an option was given to remove the review but this was AFTER my name and review had already been posted on the www.reviews.co.uk website. My original review has now been removed but I still feel bitter about deception, stress and having had to waste so much time unnecessarily. Needless to say that I will not be buying any Melitta products in future.
3 years ago
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Melitta UK Ltd has a 4.8 average rating from 1,557 reviews

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