The concept is great - book a room or office facilities as needed. Sadly our experience was mixed; the lady on reception was a temp who had just started ... she didn’t know WiFi access details or even where the toilets were ... so not a great welcome. Was also somewhat disappointed to find ourselves in a meeting room in the basement with no windows. On a plus side the coffee was good and the machine worked. On the downside there were only two cups of decaf coffee, one pack of biscuits each and no spare cups to switch preferences from coffee to tea partway through the morning. Recommendation ... arrive early and get everything sorted with the concierge before your guests arrive!