The site itself was pretty good in how simple it was, but the experience broke down when I took the insurance out. I hadn't passed my mod 2 test yet but had brought and wanted to insure a bike. I put in MCN Compare that I was yet to get my license (by ticking the relevant check box) and went through to insure a 1200cc bike aware that I couldn't ride it on the road until I had passed. After paying for the insurance in full and completing the process, I got a call from the insurer a couple of weeks later letting me know that my insurance was invalid as I didn't yet have my licence. The insurance was cancelled and I was refunded most of what I had paid, but not all of it as the policy has been in place for a couple of weeks (although when I asked whether the policy would be upheld had the bike been stolen in that time I was told "no"!?). MCN Compare had passed through to the insurer that I got my license the day I did the quote (which is not what was selected) and, of course that wasn't the case. I queried this with MCN Compare as I was out of pocket as a result of the site not working as expected and they said to take it up with the insurer. I spoke to the insurer and they said it was the fault of the site for not providing the correct info. Either way, I ended up out of pocket.