I am very grateful to this site and honest reviews. I sent my iPhone SE to Mazuma after getting an online quote of £60. It was received on 26th September. Four days later I received this email:"Apple iPhone SE 64GB Unlocked classed as Faulty - Defective LCD screen. Yellow mark in display. Mostly visible on white background. New LCD screen required. Halo" I was very shocked. Having by then seen the reviews on this site, I didn't engage in any discussion but asked for the phone to be returned which it promptly was. Today I took the phone into a local dealer. On inspection he said it was clean and in good condition. He gave me £70 and seemed pleased with the purchase - as was I! I'm not sure what we can do about what seems to be very dodgy practice? Except advise people not to use Mazuma.