Dont bother with this waste of space company!!!Sent an iphone 7 plus to them with valuation of £190.. Took them 3 days to email me telling me my phone was faulty offering £60 i refused and demanded they sent my phone back.... They ignored my emails and never answered calls.. They said my screen was faulty and needed replacing.. phone was perfect condition.. came back with screen and casing scratches.. Also it came back in a plain white box not the original iphone box i sent it in.. now my phone is valued at just £100 due to the damage they did.. Robbing scamming company.. and thats being polite.. Dont waste your time !!!