Awful company paid for next day delivery they recieved it that morning with an email letting me know saying I'll receive payment later that day... got to about half 3 didn't hear anything so called up the assured me it would be sent around half 5 so half 5 came and nothing so called again was ringing for 25 minutes in total constantly and no answer then eventually they turn the phones off completely. So next morning get an email saying it's been processed I'll receive the payment today brilliant got to about half 3... nothing so I called again eventually got through yes it's been sent it's down to your bank now spoke to my bank they've not heard anything of it, called back no answer for 1 hour trying to get through so I figured I can dm them on Twitter this is after they still haven't replied to my emails from the first day so thought I'd give it a shot got a reply yes it will be sent around half 5 even though I was told it's been sent which was wrong apparently... it's now 5 and still no sign of any money and can imagine the same will happen again tomorrow, plenty better ways to trade a phone in than through mazumamobile.