The product I purchased was good quality and value. But the service I received regarding the delivery was atrocious! I left a note when placing the order online which was not followed.
I asked for a call prior to drop off which never came because they said my phone number wasn't in their system, when I gave them my number after this to find out what had happened with my delivery. The woman Chelsea forgot to store my number and also forgot to get straight back in touch with me... for 6 hours.
Then to try cover the mess up, made out their was no note anyway rather than take ownership of the mistake. As their wasnd any damage to the order I decided not to follow up this complaint. But the order was well protected and wrapped with no damage.
5 years ago
Maxwells DIY has a
4.2
average rating
from
3,407
reviews
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