The customer service is superb. Looking for a washer-dryer, I sent an enquiry via the website and was called back the following morning by Sam, who advised me which machines would fit my criteria and budget. My machine was quickly ordered, delivered and installed. Jack installed my machine in almost no time, even taking a few minutes to sort out the pipework beneath my sink which had come loose, which was probably beyond the call of duty. I had thought that big online retailers had the best prices, but that isn't true. The Max Electrical prices are very competitive, and sometimes even better than online. When you consider the customer service received, I think I got better value for money.