The single worst experience I've ever had as a customer. Ordered my bike on 1st July. There was no estimated dispatch date, so I sent as polite email asking. I got no answer, so tried phoning several times, but always went to a voicemail which promised to call back "as soon as we can". In the meantime, Mango Bikes were still sending me junk mail advertising their new bikes, and posting half-baked apologies on their social media, which mostly consisted of them blaming their suppliers and being defensive against trolls, rather than actually addressing customers patiently waiting for answers. All the reviews I read said the same thing: no one minds waiting, it's the complete lack of communication that is so infuriating! I finally got my bike over three months later, with no instructions and no bell. Once assembled, the single-speed is great. Ride is smooth as silk, and looks great. The cheap plastic bar end plugs broke after 2 weeks though and needed replacing. The quality of the bike feels somewhat irrelevant after the awful experience of actually getting it. Would love to focus on what a great bike I've now got and give a nice review, but it's completely overshadowed by what a terrible company Mango Bikes is. Would recommend to absolutely no one unfortunately.