First time I've ordered from this company. Prices seemed competitive but customer service needs improving. The tyres I ordered were slightly thinner than I was previously using (my fault for not checking). Asked if it was possible to amend the order to the wider tyre as the price was the same but had no response to my email. Also phoned up and left a message but no response to that either. Original order then turned up a day or so later, so in good time. Then received an email reply a couple of days later just saying that the order had gone out. So first experience....items arrive in good time and pricing is competitive but customer service needs improving. 3 stars.