After 5 weeks on and being told that ‘it’s being built tomorrow no less than 3 times’ still no bike in sight or word on what is going on. Completely understand that with the lockdown and probably a huge number of orders going on the site it’s going to have a delay but like others I can now see the website advertising them being built in two weeks which just isn’t true. If you eventually do get hold of customer service which is not easy they are flat out misleading over what is happening and when I tried to cancel my order they are charging fees to ‘restock’ the bike seems like a con to me. DO NOT ORDER (well at least until a long time after lockdown and they might start valuing customers again)