Hi, I recently bought a pair of bike lights, one of which did not work. The correspondence since returning the faulty light has been good but I'm not sure about the whole return process. It appears from the correspondence I've had with you that I need to wait until your supplier decides my return is valid before I get a replacement. I've never came across this before, normally a return would just be dealt with by the retailer I bought it from, not their supplier. I'm sure it will be fine but I'm worried the process will take longer than it should. Kind Regards Kevin Harkins