Ordered a single speed on 8 June, delivered on 30 November. Just under 6 months.
Bike was delivered damaged, and had e-mail ping pong to eventually get a replacement part sent, which I needed fitting at my own expense.
Communication throughout the process was very poor, and my estimated dispatch date kept getting moved. Even when pushed for an estimate, this final date moved by over a month.
If I'd known it would have taken just shy of 6 months I would never had ordered from Mango Bikes.
It's a great bike to ride, but I missed the summer, and autumn to ride it. Original date on order was mid-July, so I had planned a summer of riding.
On social media there is a lot of disgruntled people, with a grumble of the £30 restocking fee. I feel if i had cancelled early in my wait, I would have been asked to pay this fee. Hindsight says the bike wasn't anywhere near being assembled.
I appreciate the demand for bikes, but nearly 6 months is a joke.
3 years ago
Mango Bikes has a
4.0
average rating
from
826
reviews
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