Poor online ordering system for a gift sub to Practical Boat Owner meant that a) initially ended up with 2 subs because site crashed during order; b) I never received a receipt for the a/c no. that remains active; c) attempts to send a gift card failed repeatedly; d) gift recipient never received an email or any kind of welcome; e) log in registration is cumbersome; f) when gift recipient downloading first edition, there is still no recognition of being a paid up subscriber and one is presented with a big red button saying buy or subscribe, that is - until you click on the copy and it opens anyway. Generally v poor build or reliability of digital product