I received my product after just over one month, and most of the pins were perfect. About 40% had minor defects (scratching, inconsistant line sizes) and only two pins had very major defects (marbled red coloring in one pin and a whole chunk missing from another). So overall the product is fine. I didn’t realize beforehand that they outsource to China, and are essential just a middleman. For being just a middleman, however, it’s strange that their communication is very cold and not prompt. You don’t get any production photos, and the status update system they have only shows you the very basics (proof sent, order in production, or order dispatched). They don’t stick very well to your proofs. I had so many back and forths of botched proofs and very unhelpful replies for my second set of pins that I ended up choosing another manufacturer. (And this different manufacturer ended up being able to perfectly reproduce my design for about half of the price, with amazing communication!) So all in all a very mediocre company. Had the communication been better (not cold, distant, few and far between) I would have left a better review and had a much better experience. But what really bothers me, is the fact that I searched for manufacturers for weeks and settled with them because of their amazing reviews... and now I see why they have such reviews. Bribery. Shame on you. (See photo.)