We initially received a fantastic service and product from Made By Cooper but I'm really sad to say that both have been on a steady decline since their rapid rise in popularity. Recent orders have arrived late, with the wrong backings and are increasingly sloppy and communication has been curt. It's really depressing to see that they also outsource to China when we pride ourselves on using UK companies. I really feel like that's something they should disclose, especially when taking credit for all the items made. I was also really annoyed to see them use one of our photos on Instagram which they'd rudely added their own watermark to!