Since Mabo Media have took over our account our performance has increased dramatically with a very healthy return on investment into our ad words account. Phoebe quickly grasped what was the performing campaigns and reduced the "wastage" that was apparently quite clear to see. She has been very approachable and proactive during our time with Mabo and has always been on hand to assist with any issues that have arised. On the rare occasion that we have had a dip in sales, she has always assessed the account and quickly understood the reasons behind the drop to be able to boost sales quickly thereafter. One element of the ad campaign that was a very problematic area was the type of calls we were receiving whereby the customer was calling from a part of the country far away from our studio. However Phoebe managed to improve this aspect of the campaign and negate the wasted spend by removing the majority of these futile calls. I have no doubt that our account will be even more profitable next year and that Phoebe will assist in growing our business to the next level.