If I could rate this company minus stars them trust me I would. Absolutely apalling service. Constant chasing to check that the phone had arrived and then chasing on the status of it as no confirmation emails. Then came back and offered me 105 less than they had originally offered as apparently there was an unknown fault. Couldn't tell me what the fault was even though I was using the phone perfect right up until sending it to them. They couldn't give me their company registration number and told me to look on their website which I did but no company number on there. Avoid at all costs. Obviously some thieving fraudulent morons judging by the rest of the comments. Begrudgingly sent them the money to return my phone, lets see if it ever comes. Already reported to ombudsmen and will definitely reporting to police should it not be returned. Don't waste your time or energy. It's companies like this that disgrace the decent ones out there!!!! Would have loved to have used a lot stronger language in this review!!