A very professional install, right from survey to audit check. Thanks go to Richard Hughes, Cavan Carter and Glen Van Driel. Cavan installed the system. Good attitude and went the extra mile. Asked support staff for assistance when necessary. Nothing too much trouble. Cost wise, a bit expensive and not too happy with annual fee for the WiFi App. One negative is that the sound on setting alarm is not loud enough from keypad...which is what we use on exit or bedtime. Certainly not ideal for older people. Have not had full experience as yet, but happy so far. All admin support staff are also very helpful with all communitaions.