"The Engineer was very friendly and gave me time to answer the door. I was not feeling too good and so it took me a while to get up and open the door. He was very understanding and let me clear out the furniture where necessary. I like the fact that he did a proper Alarm test by letting all the buzzers go through the proper time lapse.
We had a good chat about houses and garages and how people use them nowadays and he was happy to answer a quick question I had about our Smoke Alarm system (not Lynx).
Friendly, efficient, helpful - a decent guy. Deserves a good pay rise at review time! Thank you."