Ella Jones
The driver took the money for a return journey then never collected us ! Basically stole money! We agreed a time for collection and he turned his phone off! We was left waiting for three hours trying to call him as he had all of the money for return trip!
Helpful Report
Posted 3 years ago
Dear Ella Many thanks for reviewing our service. We believe that it is worth explaining, from a second perspective, the events of the evening in question. On the Outwards Journey the driver in question politely explained that alcohol is illegal on all minibuses, as it is a form of public transport. One must see that, as this is an illegal activity, the driver became concerned when they continued to bring this onto the bus. In addition to this, the groups were standing up on the bus and “jumping around”. As the group refused to remove the alcohol, and became increasingly violent. No public transport worker should be subject to verbal abuse, let alone threats of physical violence. On the return leg of the journey the driver made numerous calls to yourself and received 'no answer' after waiting at the pick up location for over 45 mins he pulled off. We are happy to supply photo evidence if required.
Low Cost Coach Hire
Posted 3 years ago
Low Cost Coach Hire is rated 4.80 based on 478 reviews

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