Placed order for football boots before Christmas (16th December) as a Xmas present for my son delivery date stated 3 to 5 days. It is now the 6th January Still no Boots ? ! Emailed Lovell-rugby Twice but had no response ? ! Phoned so called customer service department 3 times to be fobbed off twice and finally had a phone call returned blaming none delivery of Boots on temporary Christmas staff ! And would be sent straight out ! 8 days later I still have not received my son’s Christmas present ? Can somebody please explain what is going on ? A very disappointed Customer who will be telling others about my experience with Lovell-rugby.