I placed my order around 2 weeks ago. I was meant to get these trainers delivered on Wed 6th May but no delivery happened between 1-3pm as stated. I was asked through tracking to contact Hermes. I tried using the Virtual Assistant Holly which was useless. I tried calling Hermes but couldn’t get speaking with anyone. Then an attempt was apparently made Friday & Saturday when my work was closed. I then left yourselves a voicemail to try and resolve this with Hermes but no response from you to me so far. Then it was supposed to be delivered today between 1-3pm but again nothing.
So I still have not received these goods! Hermes is an awful courier and had I known that’s who you used I would never have placed an order. I fully expect they will not be delivered and you’ll need to refund me. Altogether an appalling service. I would not order from you again.
3 years ago
Lotus Shoes has a
4.5
average rating
from
3,325
reviews
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