I wouldn’t even give this company one star but alas it doesn’t allow me to. (I do believe the company I use is put through this site so isn’t directly with this website) Booked my car to be “looked after” at Gatwick meet and greet. My email told me to call 25 minutes before we got to the airport so I did that took 3 times to get through to them. Anyway, I then went to the carpark the email told me to go to and I thought it was as odd that there wasn’t someone permantely in the place it told me to go to and then it took a further 20 minutes for someone to turn up. The guy didn’t even have a lanyard on. He then gave me a receipt for my car which was just full of spelling mistakes which didn’t fill me with much hope of returning to my car the same way I left it (which I had cleaned inside and out before leaving it with them). Anyway, on the receipts it tells you to phone them once you picked your bags up. Which I done and guess what it took about 30 phone calls between myself, my mum and sister for them to pick up the phone. We then proceeded to the carpark to pick my car up.. 55 minutes later my car turns up absolutely covered in mud inside and out. I asked the man that dropped my car off what had happened and he said “I don’t know, I just drop the cars off”. Basically, I had to tuck my car mats away, have my car cleaned inside and out as there was mud all on the roof of my car and writing all over my windscreen. I took photos of this as the man told me to take pictures and to contact the company. I also had to pay to get out of the carpark. Anyway, I then contacted the company which wasn’t simple and the cheek I got offered £10 compensation for you completely caking my car in mud and dirt and having to throw my mats away. I then asked for them to pay for my car to be cleaned inside and out and for them to replace my car mats. I got a response asking for receipts but I haven’t got receipts for the mats because I haven’t purchased them yet but I browsed and seen the cheapest ones online which are currently £19.99 which I didn’t think was bad at all but anyway I’m sure this company and the Gatwick meet and greet must think I’m lying about the absolute state they left my car in because they’re doing nothing about it. It also takes them atleast 2 weeks to reply to your emails. But yeah STAY AWAY FROM THESE TWO COMPANIES THEY’RE ABSOLUTE COWBOYS.