Awful customer service , spent a lot of money on this website and I am very disappointed of how they are dealing with refunds or even to replace the product. Had my ordered few weeks back and very disappointed as one of the item was not the culprit I wanted and after 3 messages and 2 emails still don’t know if I will get my money back or if they will replace the product . The guy I was dealing with - his name is Alan emailed me last Friday and I emailed back straight away and I still didn’t hear anything since then, it’s been a week and nothing . Such a petty as they have lovely products but the worst customer service I d experienced . Will not buy again .