They messed up switching my supply to a far more expensive tariff to a company with awful customer service reviews with large exit fees so i cant change back. They switch me mid contract with my old supplier costing me huge exit fees. They lied saying I would save over £200 by switching when in fact I was moved onto a dearer tariff. They pocketed a huge commission for switching me and weren't prepared to do anything at all to correct things. They don't switch you to the cheapest supplier or the the best supplier. You have no control over who they switch you to and they are far,far more difficult to deal with then sorting things yourself. There is no reason to use this company, it is far quicker, easier and cheaper to switch yourself! Give control of your energy supply and bank details to these guys at your peril!