There are 3 groups of utilities customers: Group 1 (the ignorant): those are paying utilities at standard tariff for years and years, not contracted, not bothered about the fees. Chances are you won't be reading this. Group 2 (the maximiser): those who know exactly how much utility they've consumed in the past year, those who knows how to convert gas meter readings into kWh, those who are looking for lower unit rates just in case their future consumption is higher than expected. Chances are you would be reading this to assure yourself you've made the right decision as you'd have read all the bad reviews instead of the good ones (just pats on their own backs) Group 3 (the easy-goer): those who knows the utility companies are ripping them off if rolled onto standard tariff but might be too busy or not too fussed until they get a shock when the new bill on standard tariff arrived after their contract has elapsed. You have 2 options here: 3A: Sign up with LAMB and its a win-win for you and LAMB - you saving some money because you're not on standard tariff, and LAMB can run their business (let's face it, how else are they making money?) 3B: Spend 10 mins every year to go for any price comparison website (uswitch, gocompare, moneysavingexpert...) and just sign up to any of the top 3 deals (go flip a coin while you're at it, it doesn't matter), as you would be saving a cool 10% of your annual utility bill doing that, over what LAMB would offer you. For me, that's £80+ on the table you're leaving for LAMB for 10 mins of work.. or make it 15 mins if you decide to go compare 3 comparison websites.