As a first time buyer, I was really cautious and worried about the whole mortgage process. It was a minefield to me! Lucy Whipp made the whole process for me easy to understand and pain free. She explained things in simple, easy to understand terms and at no point did I feel pressured into working with L&C. She provided accurate advice and discussed many different options which was helpful as a first time buyer. I appreciated how easy it was to communicate with Lucy and how quickly she responded to any queries. I would definitely recommend L&C to anyone and particularly first time buyers.