We had an application going through sourced by L&C. The chosen lender then reduced the amount they were willing to lend. At this point L&C dropped the case like a hot stone. As soon as this happened no one at L&C was interested and we eventually drifted off to another broker who successfully secured the mortgage. Getting any information from L&C about the reasons for the change was extremely difficult as was getting hold of a copy of the valuation that we had paid for. All their friendliness will evaporate if it appears they can't get an application through.