I throught i would move with the times and try out these online morgage adviser's. I spoke to a person called Andrew at L and C he was set as my morage adviser. After a couple of minutes of speaking to him he said he had to finish another client and ring me straight back, waiting all night no reply. So i throught id give them another try the next day. Good to say the people i spoke to after was very helpful and gave me all the information i needed to do a remortgage and a buy to let mortgage. The sad thing was once i found the property i wanted to buy i got passed back to this Andrew witch once again said to me after speaking to very briefly. I cant get your report up ill ring you straight back. Two hours later i rang him, for him to say they hadnt sorted the problem but he was working late. So once i finished work he promised he would ring me that night and give me an hour of his time. Well im asumming these people didnt want to earn any money off me because once again the guy couldnt be bothered to ring me. But it did leave me in a sticky situation for a couple of minutes. You dont really want the hassle of explaining to the estate agents your making offers and you haven't even really got a backing of a morage company. I had to make a few phone calls and thankfully im glad to say a big thank you to Andrew for letting me down I found a great morgage adviser. May of cost me 250 pound but worth every penny. To have someone who actually advises you instead of giving you figures off a computer screen. I wouldnt like to say all people who work for this company are bad or unreliable but when i needed them they let me down.