Being a first time buyer it was important to me to make this process as hassle and stress free as possible. Everything appeared to be the case both advisors that I spoke to were great and explained everything clearly however there was one major issue in the process in that there was a data protection breach in that you passed the wrong law firm details to the lender which resulted in all my personal details being sent to the wrong law firm. I spoke with the information commission who advised me to put my concerns/complaint in writting. I sent an email on 17th June to which I received a letter advising that it was being looked in to, however I have yet to hear anything more. Had this massive error/breach on your part not happened I would have had no problem recomending your company to friends and family. However after this error and the stress that it has caused me there is no way I could possibly recommend your company,
7 years ago
L&C - London & Country Mortgages has a
4.7
average rating
from
1,465
reviews
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