I already sent a review that's not been posted re the mixer I bought from mano mano, but it turns out it's your machine. You need to collect it and refund my £149.99. The cement mixer has 10 bolts,spring washers and leather washers missing. Mano mano said you would contact me. A lady did and I have emailed your company about six times now with no reply. Come and collect your machine, it's re packed in the box it was sent in. You can then sort my refund out. I definitely won't buy from Living and Home or Mano Mano again. Seems a pair of dodgy companies to me and you shouldn't be allowed to operate this way.