I ordered a mattress for my 3yr old daughters first big girl bed. I did a lot of research as there is so much choice. I decided I didn’t want a foam one so went with a open coil mattress. The next dilemma where do I buy from. I looked at a mattress in a big store and was not impressed so took the gamble and preferred online without seeing from little folks. I am not disappointed the mattress is so comfortable and the quality is evident. The customer service I received was second to none I called on two occasions and Chris was so helpful and informative. The delivery was on time. Whole experience was great.