The order was cancelled after waiting nearly a month. They then proceeded to ignore the cancellation and ship the items. They eventually arranged for a return collection, but have now failed to provide a refund. PayPal or credit card payment is a must it seems as that's the only cover you'll have. Just to summarise the debacle: 27th April - Order placed (all items shown in stock). 20th May - I requested a cancellation after waiting almost a month for any response. 21st May - Asked if I wanted a partial refund and the parts you had sending. 22nd May - I declined the partial refund offer as I'd already purchased elsewhere due to the delay. 27th May - They failed to cancel the order or reply and the order was collected by Parcel force. 28th May - Order left on my doorstep. 29th May - Contacted them to request a return collection (as per the terms and the fact it shouldn't have even been shipped). 3rd June - They eventually replied. 10th June - Still no reply about collecting parcel. 13th June - Chased and still no reply. 15th June - Eventually sent me the return documentation. 20th June - Parcel returned. No refund issued. 1st July - No response or refund issued. 2nd July - I've raised it with PayPal. I wouldn't use Little Fields Farm again or recommend them to anyone. Current situation aside their customer service is appalling.