I think most of the staff are friendly, but with repairs they don’t always get done that quick (the bottom door still does not open with intercom)you have to ring again & there seemed a big communication problem with the switch over. The thing I find the biggest problem is that what ever property you move in the staff never know how the utilities work I.e boilers or heating, or just general things that make you feel at home in a new property, as they say it’s the most stressful thing moving... so for instance tell me where my parking spot is or whether the airer is communal so it takes some of the stress out of it.