Pallet completely overweight. Lifter was bending from the very start. The older delivery man, struggled at one point I was gonna phone an ambulance! He phoned his boss for help? No chance. I’m not surprised he was sore, he’d to lift them off 1 box at a time and tossed them onto the grass. When my husband arrived home he carried the pavers in, 1 at a time. Resulting in him hurting his leg. We discovered 4 were broken, at £50 a square meter, this is no joke!!!! We’ve emailed u twice, no response! I shall be going thru PayPal to get a partial refund! AVOID AT ALL COSTS!!! 5th rate company!!!