Price competitive and order arrived very promptly. However, aside from a payment receipt from Paypal, we received no other confirmation that the order had been processed and despatched, and certainly no indication of the day it was due to arrive. Given that this was a whole pallet delivery that had to be signed for, this was far from ideal. The first indication that we had it was being delivered was when the courier phoned me on my mobile at work to say he was outside the house with a pallet full of goods. My husband was also out - fortunately a neighbour was in and kindly signed for it for us. It was not the best packed pallet we have received in the course of our building work. Given that it had to be left outside in the rain until my husband could get home, the plastic wrapping was not as sturdy as it might have been, especially for a pallet full of water sensitive materials in paper bags. Two of the bags of Elastorapid were found to be torn through both layers when my husband unloaded the pallet into the house and had to be handled with great care to avoid spillage. It seems strange that it was possible to send this request for a review a day before the delivery and yet no mention could be made of the fact that the order had been despatched and was due the next day!